GESIS - DBK - ZA3659

ZA3659: Flash Eurobarometer 117 (Consumers)

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List of Files


  • ZA3659.dta (Dataset Stata) 847 KBytes
  • ZA3659.por (Dataset SPSS Portable) 2 MBytes
  • ZA3659.sav (Dataset SPSS) 1 MByte


  • ZA3659_bq.pdf (Questionnaire) 137 KBytes
  • ZA3659_q_be-fr.pdf (Questionnaire) 337 KBytes
  • ZA3659_q_be-nl.pdf (Questionnaire) 275 KBytes
  • ZA3659_q_de-east.pdf (Questionnaire) 164 KBytes
  • ZA3659_q_de-west.pdf (Questionnaire) 236 KBytes
  • ZA3659_q_dk.pdf (Questionnaire) 390 KBytes
  • ZA3659_q_es.pdf (Questionnaire) 217 KBytes
  • ZA3659_q_fi.pdf (Questionnaire) 526 KBytes
  • ZA3659_q_fr.pdf (Questionnaire) 334 KBytes
  • ZA3659_q_gb.pdf (Questionnaire) 413 KBytes
  • ZA3659_q_gr.pdf (Questionnaire) 272 KBytes
  • ZA3659_q_ie.pdf (Questionnaire) 265 KBytes
  • ZA3659_q_it.pdf (Questionnaire) 210 KBytes
  • ZA3659_q_lu.pdf (Questionnaire) 214 KBytes
  • ZA3659_q_nl.pdf (Questionnaire) 1 MByte
  • ZA3659_q_pt.pdf (Questionnaire) 274 KBytes
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Bibliographic Citation

Citation Citation European Commission (2002): Flash Eurobarometer 117 (Consumers). GESIS Data Archive, Cologne. ZA3659 Data file Version 1.0.0,
Study No.ZA3659
TitleFlash Eurobarometer 117 (Consumers)
Current Version1.0.0, 2010-4-13, (Publication Year 2002)
Date of Collection14.01.2002 - 31.01.2002
Principal Investigator/ Authoring Entity, Institution
  • Soufflot de Magny, Renaud - Europäische Kommission, Brüssel
  • Debyser, Ariane - Europäische Kommission, Brüssel


AbstractConsumer protection. Topics: self-rated knowledge about offered products and services; frequency of using each of the following sources of information to prepare purchases: internet, daily newspapers, television, friends and relatives, consumer publications, magazines, manufacturer brochures, advertising leaflets, other sources; preferred bodies to obtain consumer information from: companies or manufactures, national public institutions, local consumer advice centres, European institutions, consumer organisations, colleagues or relatives; assessment of national consumer rights in case of disputes with sellers or manufacturers; assessment of consumer rights in case of disputes with sellers or manufacturers located in another EU country; assessment of the representation of consumer interests by public authorities on the following levels: local, national or regional, EU; attitude towards the following statements on the effectiveness of selected activities with regard to consumer protection: contact a consumer association, make own opinion known via the media, contact national authorities, contact EU institutions, contact member of national Parliament, contact member of EU Parliament, make own opinion known via the internet; influence of measures with regard to consumer interests proposed by candidates on personal voting behaviour in: local elections, regional elections, national elections, European elections. Demography: sex; age; current type of education; age at end of education; occupation; professional position; type of community; region. Additionally coded was: country; questionnaire number; weighting factor.
Categories Categories
  • International Institutions, Relations, Conditions
Topics Topics
  • 17.3 Consumption/consumer behaviour


Geographic Coverage
  • Belgium (BE)
  • Denmark (DK)
  • Germany (DE)
  • Finland (FI)
  • France (FR)
  • Greece (GR)
  • Ireland (IE)
  • Italy (IT)
  • Luxembourg (LU)
  • Netherlands (NL)
  • Austria (AT)
  • Portugal (PT)
  • Sweden (SE)
  • Spain (ES)
  • United Kingdom (GB), excl. Northern Ireland
UniversePopulation aged 15 years and over
Sampling Procedure Sampling Procedure
  • Probability
Mode of Collection Mode of Collection
  • Telephone interview
Data CollectorTNS DIMARSO, Brüssel; TNS GALLUP, Kopenhagen; TNS EMNID, Bielefeld; TNS ICAP, Athen; TNS DEMOSCOPIA, Madrid; SOFRES, Montrouge, Frankreich; IRISH MARKETING SURVEYS, Dublin; DOXA, Mailand; TNS ILRES, Luxemburg; TNS NIPO, Amsterdam; METRIS, Lissabon; NOP, London; SVENSKA GALLUP, Stockholm; TNS SUOMEN GALLUP, Espoo, Finnland; ÖSTERREICHISCHES GALLUP, Wien
Date of Collection
  • 14.01.2002 - 31.01.2002 (total)
  • 21.01.2002 - 29.01.2002 (Austria)
  • 21.01.2002 - 26.01.2002 (Belgium)
  • 19.01.2002 - 26.01.2002 (Denmark)
  • 21.01.2002 - 25.01.2002 (Finland)
  • 21.01.2002 - 28.01.2002 (France)
  • (Germany (no information))
  • 21.01.2002 - 29.01.2002 (Greece)
  • 21.01.2002 - 28.01.2002 (Ireland)
  • 22.01.2002 - 25.01.2002 (Italy)
  • 21.01.2002 - 30.01.2002 (Luxembourg)
  • (Netherlands (no information))
  • 21.01.2002 - 30.01.2002 (Portugal)
  • 21.01.2002 - 30.01.2002 (Spain)
  • 21.01.2002 - 29.01.2002 (Sweden)
  • 14.01.2002 - 23.01.2002 (United Kingdom)

Errata & Versions

VersionDate, Name, DOI
1.0.0 (current version)2010-4-13 Version number created automatically (implementation of a uniform versioning policy) (Publication Year unknown)
Errata in current version
Version changes

Further Remarks

Number of Units: 15043
Number of Variables: -
Data Type: -
Analysis System(s): -


  • EOS Gallup Europe: Consumer Survey. Brussels: European Commission January 2002
Relevant full texts
from SSOAR (automatically assigned)


Research Data Centre
  •  EB - Flash Eurobarometer
    The Flash Eurobarometer were launched by the European Commission in the late eighties, turning out a Monthly Monitor between in 1994 and 1995. These “small scale” surveys are conducted in all EU member states at times, occasionally reducing or enlarging the scope of countries as a function of specific topics. The typical sample size is 500-1000 respondents per country and interviews are usually conducted by phone in the respective national language. The Flash Eurobarometer include series on special topics (Common Currency, EU Enlargement, Information Society, Entrepreneurship, Innovation) as well as special target group polls, particularly company managers with enterprise related topics.
  • Flash Eurobarometer - European Single Market and consumer issues