GESIS - DBK - ZA5778

ZA5778: Flash Eurobarometer 343 (Impact and Perception of the Public Sector Innovation among Companies)

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List of Files


  • ZA5778_v1-0-0.dta (Dataset Stata) 4 MBytes
  • ZA5778_v1-0-0.por (Dataset SPSS Portable) 4 MBytes
  • ZA5778_v1-0-0.sav (Dataset SPSS) 3 MBytes


  • ZA5778_bq.pdf (Questionnaire) 73 KBytes
  • ZA5778_q_at.pdf (Questionnaire) 72 KBytes
  • ZA5778_q_be-fr.pdf (Questionnaire) 72 KBytes
  • ZA5778_q_be-nl.pdf (Questionnaire) 71 KBytes
  • ZA5778_q_bg.pdf (Questionnaire) 98 KBytes
  • ZA5778_q_ch-de.pdf (Questionnaire) 72 KBytes
  • ZA5778_q_ch-fr.pdf (Questionnaire) 80 KBytes
  • ZA5778_q_ch-it.pdf (Questionnaire) 68 KBytes
  • ZA5778_q_cy.pdf (Questionnaire) 99 KBytes
  • ZA5778_q_cz.pdf (Questionnaire) 87 KBytes
  • ZA5778_q_de.pdf (Questionnaire) 72 KBytes
  • ZA5778_q_dk.pdf (Questionnaire) 72 KBytes
  • ZA5778_q_ee-ee.pdf (Questionnaire) 68 KBytes
  • ZA5778_q_ee-ru.pdf (Questionnaire) 100 KBytes
  • ZA5778_q_es.pdf (Questionnaire) 70 KBytes
  • ZA5778_q_fi-fi.pdf (Questionnaire) 68 KBytes
  • ZA5778_q_fi-se.pdf (Questionnaire) 71 KBytes
  • ZA5778_q_fr.pdf (Questionnaire) 80 KBytes
  • ZA5778_q_gb.pdf (Questionnaire) 70 KBytes
  • ZA5778_q_gr.pdf (Questionnaire) 97 KBytes
  • ZA5778_q_hr.pdf (Questionnaire) 82 KBytes
  • ZA5778_q_hu.pdf (Questionnaire) 84 KBytes
  • ZA5778_q_ie-en.pdf (Questionnaire) 79 KBytes
  • ZA5778_q_ie-ga.pdf (Questionnaire) 68 KBytes
  • ZA5778_q_is.pdf (Questionnaire) 71 KBytes
  • ZA5778_q_it.pdf (Questionnaire) 68 KBytes
  • ZA5778_q_lt.pdf (Questionnaire) 87 KBytes
  • ZA5778_q_lu-de.pdf (Questionnaire) 73 KBytes
  • ZA5778_q_lu-fr.pdf (Questionnaire) 71 KBytes
  • ZA5778_q_lu-lu.pdf (Questionnaire) 118 KBytes
  • ZA5778_q_lv-lv.pdf (Questionnaire) 89 KBytes
  • ZA5778_q_lv-ru.pdf (Questionnaire) 102 KBytes
  • ZA5778_q_mk.pdf (Questionnaire) 96 KBytes
  • ZA5778_q_mt-en.pdf (Questionnaire) 70 KBytes
  • ZA5778_q_mt-mt.pdf (Questionnaire) 88 KBytes
  • ZA5778_q_nl.pdf (Questionnaire) 70 KBytes
  • ZA5778_q_no.pdf (Questionnaire) 71 KBytes
  • ZA5778_q_pl.pdf (Questionnaire) 91 KBytes
  • ZA5778_q_pt.pdf (Questionnaire) 70 KBytes
  • ZA5778_q_ro.pdf (Questionnaire) 88 KBytes
  • ZA5778_q_se.pdf (Questionnaire) 71 KBytes
  • ZA5778_q_si.pdf (Questionnaire) 82 KBytes
  • ZA5778_q_sk.pdf (Questionnaire) 88 KBytes
  • ZA5778_q_tr.pdf (Questionnaire) 99 KBytes

Other Documents

  • ZA5778_readme.pdf (Other Document) 65 KBytes
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Bibliographic Citation

Citation Citation European Commission, Brussels (2014): Flash Eurobarometer 343 (Impact and Perception of the Public Sector Innovation among Companies). TNS Political&Social [producer]. GESIS Data Archive, Cologne. ZA5778 Data file Version 1.0.0,
Study No.ZA5778
TitleFlash Eurobarometer 343 (Impact and Perception of the Public Sector Innovation among Companies)
Other Titles
  • Innobarometer (Parallel Title)
  • Innovation in the public sector: its perception in and impact on business (Alternative Title)
Current Version1.0.0, 2014-4-15,
Date of Collection16.02.2012 - 07.03.2012
Principal Investigator/ Authoring Entity, Institution
  • European Commission, Brussels DG Communication COMM A1 ´Research and Speechwriting´


AbstractPerception and impact of innovation in public services among companies. Topics: introduction of innovations in the company since the beginning of 2009; percentage of the company’s turnover in 2011 due to innovative goods and services introduced since January 2009; frequency of use of selected public services for businesses since January 2009: training programmes for employees, obtaining work permits for foreign workers, health and safety issues, environment related permits and obligations, applying for research or innovation subsidies, applying for patents or trademarks, conformity certification for new products; assessment of the improvement of public services for businesses in the past three years; perception of the introduction of the following services since January 2009: option to complete government forms over the internet, reduction in time and effort to complete government forms, access to information on government services over the internet, reduction in time required for permits and licences, faster response time for government services, reduction in financial costs for the company; assessment of the impact of the aforementioned new services on the way the company uses public services; improvement of public services for businesses due to innovation; impact of public services innovations on own business in terms of: time spent, quality of information and advice, quality of administrative procedures, costs, response time from public sector, level of personnel’s skills thanks to public education and training programmes; assessment of the most innovative level of government: municipal/local, regional/sub-national, national, EU; approval of the following statements: public services create right conditions for companies to innovate, regulatory and fiscal system promotes ability of companies to innovate, possibility for companies to cooperate with public research organisations on innovation projects, sufficient equipment of staff by public education and training system with skills needed for innovation; approval of the following statements regarding the support for innovation from public services: provision of high quality information and advice, easily available information and advice, simple procedures to obtain financial support, well targeted government programmes; assessment of the necessity for public services to become more innovative; activities of the company regarding public procurement since the beginning of 2009: won at least one public procurement contract, submitted at least one tender without success, investigated opportunities without submitting a tender; efforts of the company since January 2009 to sell own innovations to the government; higher significance of price versus innovation in winning public tenders for goods or services. Demography: information about the company: size, number of employees (full-time equivalent) at present, year of establishment; takeover by or merging with another company since the beginning of 2006; percentage of the company’s turnover in 2011 sold in: the own country, other EU countries (plus Switzerland, Norway, Iceland, and Lichtenstein); development of the company’s turnover in 2011 compared to 2009; percentage of employees with a university degree in 2011. Additionally coded was: respondent ID; country; NACE CODE; nation group; weighting factor.
Categories Categories
  • International Institutions, Relations, Conditions
  • Branches of Economy, Services and Transport
Topics Topics
  • 8 Trade, industry and markets


Geographic Coverage
  • Belgium (BE)
  • Bulgaria (BG)
  • Czech Republic (CZ)
  • Denmark (DK)
  • Germany (DE)
  • Estonia (EE)
  • Ireland (IE)
  • Greece (GR)
  • Spain (ES)
  • France (FR)
  • Italy (IT)
  • Cyprus (CY)
  • Latvia (LV)
  • Lithuania (LT)
  • Luxembourg (LU)
  • Hungary (HU)
  • Malta (MT)
  • Netherlands (NL)
  • Austria (AT)
  • Poland (PL)
  • Portugal (PT)
  • Romania (RO)
  • Slovenia (SI)
  • Slovakia (SK)
  • Finland (FI)
  • Sweden (SE)
  • Croatia (HR)
  • Turkey (TR)
  • North Macedonia (MK)
  • Iceland (IS)
  • United Kingdom (GB)
  • Norway (NO)
  • Switzerland (CH)
UniverseThe survey covers businesses employing 1 or more persons in the manufacturing (Nace category C), retail (Nace category G), services (Nace categories I/J/K/H) and industry (Nace categories B/D/E/F) sectors within the European Union. It was also conducted in Croatia, Iceland, the Former Yugoslav Republic of Macedonia, Norway, Switzerland and Turkey where the same target group was interviewed.
Sampling Procedure Sampling Procedure
  • Probability: Stratified
Mode of Collection Mode of Collection
  • Telephone interview: Computer-assisted (CATI)
Data CollectorTNS Dimarso, Brussels, Belgium; TNS BBSS, Sofia, Bulgaria; TNS Aisa s.r.o., Prague, Czech Republic; TNS GALLUP A/S, Copenhagen, Denmark; TNS Infratest, Munich, Germany; TNS Emor, Tallinn, Estonia; IMS Millward Brown, Dublin, Ireland; TNS ICAP, Athens, Greece; TNS Demoscopia S.A., Madrid, Spain; TNS Sofres, Montrouge, France; TNS Infratest, Milan, Italy; CYMAR, Nicosia, Cyprus; TNS Latvia, Riga, Latvia; TNS Lithuania, Vilnius, Lithuania; TNS Dimarso, Luxembourg, Luxembourg; TNS Hoffmann Kft, Budapest, Hungary; MISCO International Ltd, Valletta, Malta; TNS NIPO, Amsterdam, Netherlands; TNS Austria, Vienna, Austria (Austria and Liechtenstein); TNS OBOP, Warsaw, Poland; TNS EUROTESTE, Lisbon, Portugal; TNS CSOP, Bucharest, Romania; RM PLUS, Maribor, Slovenia; TNS AISA Slovakia, Bratislava, Slovakia; TNS GALLUP Oy, Espoo, Finland; TNS SIFO, Stockholm, Sweden; TNS UK, London, United Kingdom; Puls, Zagreb, Croatia; TNS PIAR, Istanbul, Turkey; TNS Brima, Skopje, Macedonia; Capacent ehf, Reykjavik, Iceland; TNS Gallup AS, Oslo, Norway; TNS Political & Social, Brussels (international co-ordination)
Date of Collection
  • 16.02.2012 - 07.03.2012 (total)
  • 16.02.2012 - 23.02.2012 (Belgium)
  • 16.02.2012 - 27.02.2012 (Bulgaria)
  • 16.02.2012 - 29.02.2012 (Czech Republic)
  • 16.02.2012 - 06.03.2012 (Denmark)
  • 16.02.2012 - 06.03.2012 (Germany)
  • 16.02.2012 - 22.02.2012 (Estonia)
  • 16.02.2012 - 01.03.2012 (Greece)
  • 16.02.2012 - 06.03.2012 (Spain)
  • 16.02.2012 - 06.03.2012 (France)
  • 16.02.2012 - 01.03.2012 (Ireland)
  • 16.02.2012 - 06.03.2012 (Italy)
  • 16.02.2012 - 21.02.2012 (Republic of Cyprus)
  • 16.02.2012 - 21.02.2012 (Latvia)
  • 17.02.2012 - 22.02.2012 (Lithuania)
  • 16.02.2012 - 20.02.2012 (Luxembourg)
  • 16.02.2012 - 28.02.2012 (Hungary)
  • 16.02.2012 - 27.02.2012 (Malta)
  • 16.02.2012 - 29.02.2012 (Netherlands)
  • 16.02.2012 - 22.02.2012 (Austria)
  • 16.02.2012 - 01.03.2012 (Poland)
  • 16.02.2012 - 29.02.2012 (Portugal)
  • 16.02.2012 - 02.03.2012 (Romania)
  • 16.02.2012 - 21.02.2012 (Slovenia)
  • 16.02.2012 - 01.03.2012 (Slovakia)
  • 16.02.2012 - 02.03.2012 (Finland)
  • 16.02.2012 - 01.03.2012 (Sweden)
  • 16.02.2012 - 07.03.2012 (United Kingdom)
  • 17.02.2012 - 02.03.2012 (Switzerland)
  • 16.02.2012 - 21.02.2012 (Croatia)
  • 17.02.2012 - 01.03.2012 (Turkey)
  • 16.02.2012 - 24.02.2012 (Macedonia)
  • 16.02.2012 - 02.03.2012 (Iceland)
  • 16.02.2012 - 02.03.2012 (Norway)

Errata & Versions

VersionDate, Name, DOI
1.0.0 (current version)2014-4-15 Archive release
Errata in current version
Version changes

Further Remarks

Number of Units: 10112
Number of Variables: 129
Analysis System(s): SPSS, Stata


  • European Commission: Flash Eurobarometer 343. Innovation in the public sector: its perception in and impact on business. Conducted by TNS Political & Social at the request of the European Commission, Directorate-General Enterprise and Industry. Survey co-ordinated by the European Commission, Directorate-General for Communication (DG COMM “Research and Speechwriting” Unit). Brussels, June 2012.
Relevant full texts
from SSOAR (automatically assigned)


Research Data Centre
  •  EB - Flash Eurobarometer
    The Flash Eurobarometer were launched by the European Commission in the late eighties, turning out a Monthly Monitor between in 1994 and 1995. These “small scale” surveys are conducted in all EU member states at times, occasionally reducing or enlarging the scope of countries as a function of specific topics. The typical sample size is 500-1000 respondents per country and interviews are usually conducted by phone in the respective national language. The Flash Eurobarometer include series on special topics (Common Currency, EU Enlargement, Information Society, Entrepreneurship, Innovation) as well as special target group polls, particularly company managers with enterprise related topics.
  • Flash Eurobarometer - Manager samples and enterprise issues : Innovation