GESIS - DBK - ZA5436
 

ZA5436: Flash Eurobarometer 275 (Consumer Protection and Consumer Rights in Bulgaria, wave 1)

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Bibliographic Citation

Citation Citation    European Commission (2011): Flash Eurobarometer 275 (Consumer Protection and Consumer Rights in Bulgaria, wave 1). The GALLUP Organisation, Brussels. GESIS Data Archive, Cologne. ZA5436 Data file Version 1.0.0, https://doi.org/10.4232/1.10734
Study No.ZA5436
TitleFlash Eurobarometer 275 (Consumer Protection and Consumer Rights in Bulgaria, wave 1)
Current Version1.0.0, 2011-7-8, https://doi.org/10.4232/1.10734
Date of Collection02.09.2009 - 06.09.2009
Principal Investigator/ Authoring Entity, Institution
  • Papacostas, Antonis - European Commission, Brussels DG Communication Public Opinion Analysis Sector

Content

AbstractConsumer rights in Bulgaria. Topics: self-rated knowledge and interest in consumer rights with regard to: returning faulty household appliances or electronic devices, taking out credits to make major purchases, taking package holiday trips, online or teleshopping, problems with phone bill, incomplete or misleading information from a seller; most important information sources; knowledge of selected institutions and organisations dealing with the protection of consumer rights and use of the provided services; most trustworthy sources of information on consumer rights; assessment of the services received from Aktivni Potrebiteli as: helpful, useful, effective; recommendation of Aktivni Potrebiteli to friends; assessment of the services received from the European Consumer Centre as: helpful, useful, effective; recommendation of the European Consumer Centre to friends; interest in an independent consumer magazine or website; willingness to pay for an independent magazine or website; willingness to support an independent consumer association by paying an annual membership fee, by giving this organisation a percentage of the own taxes instead of paying them to the government, or by giving a donation deductible from income taxes; comparison of Bulgarian consumer rights and protection with other EU countries; sellers in Bulgaria respect consumer rights the same as in other EU countries; efficiency of the Bulgarian justice in punishing misleading or cheating businesses. Demography: sex; age; age at end of education; occupation; professional position; type of community. Additionally coded was: respondent ID; country; date of interview; time of the beginning of the interview; duration of the interview; call history; region; weighting factor.
Categories Categories
  • Patterns of Consumption
Topics Topics
  • 17.3 Consumption/consumer behaviour

Methodology

Geographic Coverage
  • Bulgaria (BG)
UniversePopulation aged between 21 and 45 years
Sampling Procedure Sampling Procedure
Probability Sample
Mode of Collection Mode of Collection
Telephone interview
Data CollectorVITOSHA, Sofia
Date of Collection
  • 02.09.2009 - 06.09.2009

Errata & Versions

VersionDate, Name, DOI
1.0.0 (current version)2011-7-8 Archive release https://doi.org/10.4232/1.10734
Errata in current version
none
Version changes

Further Remarks

Number of Units: 1003
Number of Variables: 81
Analysis System(s): SPSS

Publications

Publications
  • European Commission; The Gallup Organization: Consumer protection and consumer rights in Bulgaria. Wave 1 Analytical Report. Survey requested by the EC Directorate-General SANCO, Health and Consumer Protection and coordinated by Directorate-General "Communication". Brussels: European Commission November 2009 http://ec.europa.eu/public_opinion/flash/fl_275_wave1_en.pdf
  • European Commission; The Gallup Organization: Consumer protection and consumer rights in Bulgaria. Wave 1 Summary. Survey requested by the EC Directorate-General SANCO, Health and Consumer Protection and coordinated by Directorate-General "Communication". Brussels: European Commission November 2009 http://ec.europa.eu/public_opinion/flash/fl_275_wave1_sum_en.pdf
Relevant full texts
from SSOAR (automatically assigned)

Groups

Research Data Centre
Groups
  •  EB - Flash Eurobarometer
    The Flash Eurobarometer were launched by the European Commission in the late eighties, turning out a Monthly Monitor between in 1994 and 1995. These “small scale” surveys are conducted in all EU member states at times, occasionally reducing or enlarging the scope of countries as a function of specific topics. The typical sample size is 500-1000 respondents per country and interviews are usually conducted by phone in the respective national language. The Flash Eurobarometer include series on special topics (Common Currency, EU Enlargement, Information Society, Entrepreneurship, Innovation) as well as special target group polls, particularly company managers with enterprise related topics.
  • Flash Eurobarometer - European Single Market and consumer issues