GESIS - DBK - ZA5661
 

ZA5661: Flash Eurobarometer 333 (Consumer Rights in Romania, wave 1)

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Datasets

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  • ZA5661_v1-0-0.dta (Dataset Stata) 228 KBytes
  • ZA5661_v1-0-0.por (Dataset SPSS Portable) 322 KBytes
  • ZA5661_v1-0-0.sav (Dataset SPSS) 249 KBytes

Questionnaires

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  • ZA5661_bq.pdf (Questionnaire) 406 KBytes
  • ZA5661_q_ro.pdf (Questionnaire) 89 KBytes

Other Documents

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  • ZA5661_readme.pdf (Other Document) 21 KBytes
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Bibliographic Citation

Citation Citation European Commission, Brussels (2014): Flash Eurobarometer 333 (Consumer Rights in Romania, wave 1). TNS Political & Social [producer]. GESIS Data Archive, Cologne. ZA5661 Data file Version 1.0.0, https://doi.org/10.4232/1.11961
Study No.ZA5661
TitleFlash Eurobarometer 333 (Consumer Rights in Romania, wave 1)
Current Version1.0.0, 2014-7-17, https://doi.org/10.4232/1.11961
Date of Collection14.10.2011 - 26.10.2011
Principal Investigator/ Authoring Entity, Institution
  • European Commission, Brussels DG Communication COMM A1 ´Research and Speechwriting´

Content

AbstractConsumer rights in Romania. Topics: place and ways of internet use; purchase of the following goods or services over the past two years: electronic or household appliance, package holiday, airline ticket, purchase via the internet or teleshopping, mobile phone company services, consumer credit; problems over the past two years with: shops selling electronic or household devices, travel agencies, airlines, buying on the internet or teleshopping, telephone or mobile phone companies, banks or other credit providers; dealing with the problem; personally experienced misleading advertising or unfair commercial practice over the past two years; self-rated knowledge of consumer rights and interest in additional information regarding: malfunction of recently bought electronic or household devices, unexpected additional fees and charges on credits for the payment of purchases, package holiday differing from brochure, delayed or cancelled flights, dislike of goods ordered via the internet or via teleshopping; first point of information in case of problems with products, services, or sellers; knowledge and use of the services provided by selected institutions and organisations dealing with the protection of consumer rights; most trustworthy sources of information on consumer rights; awareness of campaigns on consumer rights and addressed topics in the last two years; assessment of the current situation in Romania regarding the observance of rules for the protection of consumers by: shops selling electronic or household devices, travel agencies, airlines, internet providers or teleshopping companies, telephone or mobile phone companies, banks or other credit providers; efficiency of the Romanian justice in punishing misleading or cheating businesses. Demography: age; sex; nationality; age at end of education; occupation; professional position; region; type of community; own a mobile phone and fixed (landline) phone; household composition and household size. Additionally coded was: respondent ID; type of phone line; date of interview; time of the beginning of the interview; duration of the interview; weighting factor.
Categories Categories
  • International Institutions, Relations, Conditions
  • Patterns of Consumption
Topics Topics
  • 17.3 Consumption/consumer behaviour

Methodology

Geographic Coverage
  • Romania (RO)
UniversePopulation aged 15 years and over living in cities with more than 100 000 inhabitants.
Sampling Procedure Sampling Procedure
Probability Sample: Multistage Stratified Random Sample
Mode of Collection Mode of Collection
Telephone interview: CATI (Computer Assisted Telephone Interview)
Data CollectorTNS CSOP, Bucharest, Romania; TNS Political & Social, Brussels (international co-ordination)
Date of Collection
  • 14.10.2011 - 26.10.2011

Errata & Versions

VersionDate, Name, DOI
1.0.0 (current version)2014-7-17 Archive release https://doi.org/10.4232/1.11961
Errata in current version
none
Version changes

Further Remarks

Number of Units: 1002
Number of Variables: 121
Analysis System(s): SPSS, Stata

Publications

Publications
  • European Commission: Flash Eurobarometer 333. Consumers´ Rights in Romania. Conducted by TNS Political & Social at the request of the European Commission, Directorate-General for Health and Consumers (SANCO). Survey co-ordinated by the European Commission, Directorate-General for Communication(DG COMM “Research and Speechwriting” Unit). Brussels, June 2012 http://ec.europa.eu/public_opinion/flash/fl_333_en.pdf
Relevant full texts
from SSOAR (automatically assigned)

Groups

Research Data Centre
Groups
  •  EB - Flash Eurobarometer
    The Flash Eurobarometer were launched by the European Commission in the late eighties, turning out a Monthly Monitor between in 1994 and 1995. These “small scale” surveys are conducted in all EU member states at times, occasionally reducing or enlarging the scope of countries as a function of specific topics. The typical sample size is 500-1000 respondents per country and interviews are usually conducted by phone in the respective national language. The Flash Eurobarometer include series on special topics (Common Currency, EU Enlargement, Information Society, Entrepreneurship, Innovation) as well as special target group polls, particularly company managers with enterprise related topics.
  • Flash Eurobarometer - European Single Market and consumer issues