GESIS - DBK - ZA6862

ZA6862: Eurobarometer 87.2 (2017)

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  • ZA6862_v1-0-0.dta (Dataset Stata) 25 MBytes
  • ZA6862_v1-0-0.sav (Dataset SPSS) 22 MBytes


  • ZA6862_bq.pdf (Questionnaire) 481 KBytes
  • ZA6862_q_at.pdf (Questionnaire) 93 KBytes
  • ZA6862_q_be-fr.pdf (Questionnaire) 96 KBytes
  • ZA6862_q_be-nl.pdf (Questionnaire) 95 KBytes
  • ZA6862_q_bg.pdf (Questionnaire) 96 KBytes
  • ZA6862_q_cy.pdf (Questionnaire) 100 KBytes
  • ZA6862_q_cz.pdf (Questionnaire) 95 KBytes
  • ZA6862_q_de.pdf (Questionnaire) 94 KBytes
  • ZA6862_q_dk.pdf (Questionnaire) 91 KBytes
  • ZA6862_q_ee-ee.pdf (Questionnaire) 89 KBytes
  • ZA6862_q_ee-ru.pdf (Questionnaire) 97 KBytes
  • ZA6862_q_es-ca.pdf (Questionnaire) 93 KBytes
  • ZA6862_q_es-es.pdf (Questionnaire) 93 KBytes
  • ZA6862_q_fi-fi.pdf (Questionnaire) 92 KBytes
  • ZA6862_q_fi-se.pdf (Questionnaire) 92 KBytes
  • ZA6862_q_fr.pdf (Questionnaire) 95 KBytes
  • ZA6862_q_gb.pdf (Questionnaire) 91 KBytes
  • ZA6862_q_gr.pdf (Questionnaire) 99 KBytes
  • ZA6862_q_hr.pdf (Questionnaire) 91 KBytes
  • ZA6862_q_hu.pdf (Questionnaire) 94 KBytes
  • ZA6862_q_ie.pdf (Questionnaire) 90 KBytes
  • ZA6862_q_it.pdf (Questionnaire) 90 KBytes
  • ZA6862_q_lt.pdf (Questionnaire) 93 KBytes
  • ZA6862_q_lu-de.pdf (Questionnaire) 95 KBytes
  • ZA6862_q_lu-fr.pdf (Questionnaire) 95 KBytes
  • ZA6862_q_lu-lu.pdf (Questionnaire) 95 KBytes
  • ZA6862_q_lv-lv.pdf (Questionnaire) 92 KBytes
  • ZA6862_q_lv-ru.pdf (Questionnaire) 100 KBytes
  • ZA6862_q_mt-en.pdf (Questionnaire) 91 KBytes
  • ZA6862_q_mt-mt.pdf (Questionnaire) 95 KBytes
  • ZA6862_q_nl.pdf (Questionnaire) 93 KBytes
  • ZA6862_q_pl.pdf (Questionnaire) 95 KBytes
  • ZA6862_q_pt.pdf (Questionnaire) 93 KBytes
  • ZA6862_q_ro.pdf (Questionnaire) 95 KBytes
  • ZA6862_q_se.pdf (Questionnaire) 90 KBytes
  • ZA6862_q_si.pdf (Questionnaire) 91 KBytes
  • ZA6862_q_sk.pdf (Questionnaire) 96 KBytes

Other Documents

  • ZA6862_readme.pdf (Other Document) 171 KBytes
ZACAT online analysis and search in variable level documentation:
Eurobarometer 87.2 (April 2017): E-Communications and Digital Single Market
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Bibliographic Citation

Citation Citation European Commission, Brussels (2018): Eurobarometer 87.2 (2017). TNS opinion, Brussels [producer]. GESIS Data Archive, Cologne. ZA6862 Data file Version 1.0.0,
Study No.ZA6862
TitleEurobarometer 87.2 (2017)
Other Titles
  • E-Communications and Digital Single Market (Subtitle)
Current Version1.0.0, 2018-11-20,
Date of Collection15.04.2017 - 25.04.2017
Principal Investigator/ Authoring Entity, Institution
  • European Commission, Brussels; Directorate General Communication COMM.A.3 ´Media monitoring and analysis´


AbstractSince the early 1970s the European Commission´s Standard & Special Eurobarometer are regularly monitoring the public opinion in the European Union member countries. Principal investigators are the Directorate-General Communication and on occasion other departments of the European Commission or the European Parliament. Over time, candidate and accession countries were included in the Standard Eurobarometer Series. Selected questions or modules may not have been surveyed in each sample. Please consult the basic questionnaire for more information on country filter instructions or other questionnaire routing filters. In this study the following modules are included: 1. Designing Europe´s future (Embargo), 2. E-communications and the Digital Single Market. Topics: 1. Designing Europe´s future (Embargo) 2. E-communications and the Digital Single Market: number of mobile phones in the household with access to the telephone network and number of mobile phone contracts giving access to internet; TV reception via: aerial, Digital Terrestrial Television (i.e. aerial plus decoder), cable TV network (i.e. analogue), cable TV network plus decoder (i.e. digital), satellite TV via satellite dish plus decoder, telephone network plus modem and / or decoder, internet access; frequency of the following activities: make or receive phone calls over a landline phone, make or receive phone calls over a mobile phone, send or receive SMS, use instant messaging services on the internet, make phone or video calls via internet applications, send e-mails, post content on online social media; attitude towards the following statements on traditional means of communication that use a telephone number (compared to using the internet): are more reliable, provide more protection of consumer rights; subscription to a bundle consisting of: fixed line telephone, mobile phone, fixed internet access, mobile internet access, TV channels, music streaming services, video streaming services, other; change of service provider; experienced problems with regard to changing bundle service provider: temporary loss of services, loss of personal e-mails and online content, took some days for new services to work properly, need to change equipment, obligation to pay penalty to former service provider, need to pay for new and old bundle at same time; main considered factors when subscribing to an internet connection; experienced problems with regard to household internet subscription: interruption of connection, downloading or uploading delays, difficulty in using several applications at the same time on different devices, lack of internet responsiveness; frequency of using tools to monitor and control consumption of voice calls, SMS, and data; usefulness of summarized essential contract features; frequency of the following activities: make international phone calls over a landline phone within the EU, make international phone calls over a mobile phone within the EU, make international calls via internet applications (VoIP) within the EU, make international calls to a phone number using internet applications (VoIP) within the EU, send international SMS within the EU, use instant messaging services to reach people within the EU; reasons for using internet applications for phone calls or instant messaging services to reach people within the EU; awareness and use of special tariffs for landline and mobile phone calls within the EU; inclusion of (un)limited number of minutes of international calls within the EU for: fixed telephone subscription, mobile phone subscription; used telephone number in an event of emergency in the own country; knowledge of the European Union-wide emergency number 112. Demography: nationality; own a mobile phone and fixed (landline) phone; possession of durable goods (entertainment electronics, internet connection, possession of a car, a flat/a house have finished paying for or still paying for); left-right self-placement; marital status; sex; age; age at end of education; occupation; professional position; type of community; household composition and household size; financial difficulties during the last year; internet use (at home, at work, at school); self-reported belonging to the working class, the middle class or the upper class of society; life satisfaction; frequency of discussions about political matters on national, European, and local level; own voice counts in the own country and in the EU; general direction things are going in the own country and in the EU; opinion leadership; EU image. Additionally coded was: respondent ID; country; date of interview; time of the beginning of the interview; duration of the interview; number of persons present during the interview; respondent cooperation; size of locality; region; language of the interview; nation group; weighting factor.
Categories Categories
  • International Institutions, Relations, Conditions
  • Communication, Public Opinion, Media
Topics Topics
  • 9 Information and communication
  • 9.1 Information society
  • 11.2 International politics and organisation


Geographic Coverage
  • Austria (AT)
  • Belgium (BE)
  • Bulgaria (BG)
  • Cyprus (CY)
  • Czech Republic (CZ)
  • Germany (DE)
  • Denmark (DK)
  • Estonia (EE)
  • Spain (ES)
  • Finland (FI)
  • France (FR)
  • Great Britain (GB-GBN)
  • Northern Ireland (GB-NIR)
  • Greece (GR)
  • Croatia (HR)
  • Hungary (HU)
  • Ireland (IE)
  • Italy (IT)
  • Lithuania (LT)
  • Luxembourg (LU)
  • Latvia (LV)
  • Malta (MT)
  • Netherlands (NL)
  • Poland (PL)
  • Portugal (PT)
  • Romania (RO)
  • Sweden (SE)
  • Slovenia (SI)
  • Slovakia (SK)
UniversePopulation of the respective nationalities of the European Union Member States and other EU nationals, resident in each of the 28 Member States and aged 15 years and over.
Sampling Procedure Sampling Procedure
Probability Sample: Multistage Sample
Mode of Collection Mode of Collection
Face-to-face interview Face-to-face interview: CAPI (Computer Assisted Personal Interview)
Data CollectorTNS Dimarso, Brussels, Belgium; TNS BBSS, Sofia, Bulgaria; TNS Aisa, Prague, Czech Republic; TNS GALLUP DK, Copenhagen, Denmark; TNS Infratest, Munich, Germany; TNS Emor, Tallinn, Estonia; Behaviour & Attitudes, Dublin, Ireland; TNS ICAP, Athens, Greece; TNS Spain, Madrid, Spain; TNS Sofres, Montrouge, France; TNS Italia, Milan, Italy; CYMAR, Nicosia, Cyprus; TNS Latvia, Riga, Latvia; TNS LT, Vilnius, Lithuania; TNS ILReS, Luxembourg, Luxembourg; TNS Hoffmann Kft, Budapest, Hungary; MISCO, Valletta, Malta; TNS NIPO, Amsterdam, Netherlands; ipr Umfrageforschung, Vienna, Austria; TNS Polska, Warsaw, Poland; TNS Portugal, Lisbon, Portugal; TNS CSOP, Bucharest, Romania; Mediana, Ljubljana, Slovenia; TNS Slovakia, Bratislava, Slovakia; TNS GALLUP Oy, Espoo, Finland; TNS Sifo, Stockholm and Gothenburg, Sweden; TNS UK, London, United Kingdom; HENDAL, Zagreb, Croatia; TNS opinion, Brussels (international co-ordination)
Date of Collection
  • 15.04.2017 - 25.04.2017 (total)
  • 15.04.2017 - 24.04.2017 (Belgium)
  • 15.04.2017 - 24.04.2017 (Bulgaria)
  • 15.04.2017 - 24.04.2017 (Czech Republic)
  • 15.04.2017 - 24.04.2017 (Denmark)
  • 15.04.2017 - 24.04.2017 (Germany)
  • 15.04.2017 - 24.04.2017 (Estonia)
  • 15.04.2017 - 24.04.2017 (Ireland)
  • 15.04.2017 - 24.04.2017 (Greece)
  • 15.04.2017 - 24.04.2017 (Spain)
  • 15.04.2017 - 23.04.2017 (France)
  • 15.04.2017 - 24.04.2017 (Croatia)
  • 15.04.2017 - 24.04.2017 (Italy)
  • 15.04.2017 - 24.04.2017 (Cyprus)
  • 15.04.2017 - 24.04.2017 (Latvia)
  • 15.04.2017 - 24.04.2017 (Lithuania)
  • 15.04.2017 - 24.04.2017 (Luxembourg)
  • 15.04.2017 - 24.04.2017 (Hungary)
  • 15.04.2017 - 24.04.2017 (Malta)
  • 15.04.2017 - 24.04.2017 (Netherlands)
  • 15.04.2017 - 24.04.2017 (Austria)
  • 15.04.2017 - 24.04.2017 (Poland)
  • 15.04.2017 - 24.04.2017 (Portugal)
  • 15.04.2017 - 24.04.2017 (Romania)
  • 15.04.2017 - 24.04.2017 (Slovenia)
  • 15.04.2017 - 24.04.2017 (Slovakia)
  • 15.04.2017 - 23.04.2017 (Finland)
  • 15.04.2017 - 24.04.2017 (Sweden)
  • 15.04.2017 - 25.04.2017 (United Kingdom)

Errata & Versions

VersionDate, Name, DOI
1.0.0 (current version)2018-11-20 Pre-Release
Errata in current version
Version changes

Further Remarks

NotesQuestion module QA ´Designing Europe’s future´ is currently under embargo. Question module QB ´E-Communications and Digital Single Market´ is partly based on questions asked in the context of the corresponding module surveyed in the framework of Eurobarometer 84.2 (ZA6642). For parts of the e-communications questions, the respondents are asked to answer for their household. Alternative weighting variables are suited for the descriptive analysis of the corresponding variables on household level (w31 to w79 and wex_hh). No data are available for protocol items p8 (postal code), p9 (sample point number), p10 (interviewer number) and p11.
Number of Units: 28501
Number of Variables: 432
Analysis System(s): SPSS, Stata


  • European Commission: Special Eurobarometer 462. E-Communications and Digital Single Market. Conducted by TNS opinion & social at the request of Directorate-General for Networks, Content & Technology. Survey co-ordinated by the Directorate-General for Communication (DG COMM ´Media monitoring and analysis´ Unit). Brussels, July 2018.
Relevant full texts
from SSOAR (automatically assigned)


Research Data Centre
  •  EB - Standard and Special Eurobarometer
    Since the early nineteen seventies the European Commission´s “Standard and Special Eurobarometer” are regularly monitoring the public opinion in the European Union member countries at times. Interviews are conducted face-to-face, in each spring and each autumn, at all times based on new samples with a size 1000 respondents per country. Separate samples are drawn for Northern Ireland and East Germany. After the EU enlargement in 2004, remaining and new Candidate Countries are also regularly included in selected surveys. The Standard Eurobarometer modules ask for attitudes towards European unification, institutions and policies, complemented by measurements for general socio-political orientations, as well as by respondent and household demographics. Intermittently special Eurobarometer modules extensively address topics, such as environment, science and technology, health or family issues, social or ethnic exclusion, quality of life etc. The “European Communities Studies” 1970-1973 can be considered forerunner studies, as well the “Attitudes towards Europe” from 1962.