GESIS - DBK - ZA5295
 

ZA5295: Flash Eurobarometer 209 (Consumer Protection Cyprus, Wave 1-3)

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Bibliographic Citation

Citation Citation    European Commission (2011): Flash Eurobarometer 209 (Consumer Protection Cyprus, Wave 1-3). The GALLUP Organisation, Brussels. GESIS Data Archive, Cologne. ZA5295 Data file Version 1.0.0, https://doi.org/10.4232/1.10238
Study No.ZA5295
TitleFlash Eurobarometer 209 (Consumer Protection Cyprus, Wave 1-3)
Current Version1.0.0, 2011-2-1, https://doi.org/10.4232/1.10238
Date of Collection21.04.2007 - 02.06.2008
Principal Investigator/ Authoring Entity, Institution
  • Papacostas, Antonis - European Commission, Brussels DG Communication Public Opinion Analysis Sector

Content

AbstractConsumer rights in Cyprus. Topics: purchase of the following goods or services over the past two years: electronic or household appliance, consumer credit, package holiday, airline ticket, purchase via the internet or teleshopping, mobile phone company services; recent awareness of messages about consumer rights; topics of these messages; recent awareness of information about consumer rights regarding bank loans, holiday packages, or internet shopping; problems over the past two years with: telephone or mobile phone companies, shops selling electronic or household devices, banks or other credit providers, travel agencies, airlines, buying on the internet or teleshopping; source of the information on consumer rights; dealing with the aforementioned problem; satisfaction with information by information campaign; assessment of the information as: easy to understand, easy to remember, convincing; self-rated knowledge of consumer rights and interest in additional information regarding: malfunction of recently bought electronic or household devices, consumer credits, package holidays, delayed or cancelled flights, dislike of goods ordered via the internet or via teleshopping; first point of information in case of problems with products, services, or sellers; knowledge of selected institutions and organisations dealing with the protection of consumer rights and use of the provided services; most trustworthy sources of information on consumer rights; recommendation of Cyprus Consumer Association to friends; willingness to support an independent consumer association by paying an annual membership fee, or by giving a donation deductible from income taxes; interest in subscription to an independent consumer magazine; comparison of Cyprian consumer rights and protection with other EU countries; sellers in Cyprus respect consumer rights the same as in other EU countries; efficiency of the Cyprian justice in punishing misleading or cheating businesses. Demography: sex; age; age at end of education; occupation; professional position; type of community. Additionally coded was: respondent ID; wave; interviewer ID; language of the interview; country; date of interview; time of the beginning of the interview; duration of the interview; region; weighting factor.
Categories Categories
  • International Institutions, Relations, Conditions
  • Patterns of Consumption
Topics Topics
  • 17.3 Consumption/consumer behaviour

Methodology

Geographic Coverage
  • Cyprus (CY)
UniversePopulation aged between 25 and 45 years
Sampling Procedure Sampling Procedure
Probability Sample
Mode of Collection Mode of Collection
Telephone interview
Data CollectorCYMAR, Nikosia, Zypern
Date of Collection
  • 21.04.2007 - 26.04.2007 (1st wave)
  • 13.11.2007 - 17.11.2007 (2nd wave)
  • 29.05.2008 - 02.06.2008 (3rd wave)

Errata & Versions

VersionDate, Name, DOI
1.0.0 (current version)2011-2-1 Archive release https://doi.org/10.4232/1.10238
Errata in current version
none
Version changes

Further Remarks

Number of Units: 1504
Number of Variables: 113
Analysis System(s): SPSS

Publications

Publications
  • European Commission; The Gallup Organization: Consumer Protection: Analytical Report for Cyprus Brussels: European Commission May 2007 http://ec.europa.eu/public_opinion/flash/fl_209_cy.pdf
Relevant full texts
from SSOAR (automatically assigned)

Groups

Research Data Centre
Groups
  •  EB - Flash Eurobarometer
    The Flash Eurobarometer were launched by the European Commission in the late eighties, turning out a Monthly Monitor between in 1994 and 1995. These “small scale” surveys are conducted in all EU member states at times, occasionally reducing or enlarging the scope of countries as a function of specific topics. The typical sample size is 500-1000 respondents per country and interviews are usually conducted by phone in the respective national language. The Flash Eurobarometer include series on special topics (Common Currency, EU Enlargement, Information Society, Entrepreneurship, Innovation) as well as special target group polls, particularly company managers with enterprise related topics.
  • Flash Eurobarometer - European Single Market and consumer issues