GESIS - DBK - ZA4972

ZA4972: Eurobarometer 71.2 (May-Jun 2009)

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  • ZA4972_missing_v3-0-2.sps (Dataset) 3 KBytes
  • ZA4972_v3-0-2.dta (Dataset Stata) 21 MBytes
  • ZA4972_v3-0-2.por (Dataset SPSS Portable) 37 MBytes
  • ZA4972_v3-0-2.sav (Dataset SPSS) 20 MBytes


  • ZA4972_bq.pdf (Questionnaire) 359 KBytes
  • ZA4972_q_at.pdf (Questionnaire) 93 KBytes
  • ZA4972_q_be-fr.pdf (Questionnaire) 96 KBytes
  • ZA4972_q_be-nl.pdf (Questionnaire) 94 KBytes
  • ZA4972_q_bg.pdf (Questionnaire) 190 KBytes
  • ZA4972_q_cy.pdf (Questionnaire) 194 KBytes
  • ZA4972_q_cz.pdf (Questionnaire) 157 KBytes
  • ZA4972_q_de.pdf (Questionnaire) 91 KBytes
  • ZA4972_q_dk.pdf (Questionnaire) 89 KBytes
  • ZA4972_q_ee-ee.pdf (Questionnaire) 88 KBytes
  • ZA4972_q_ee-ru.pdf (Questionnaire) 191 KBytes
  • ZA4972_q_es-ca.pdf (Questionnaire) 91 KBytes
  • ZA4972_q_es-es.pdf (Questionnaire) 91 KBytes
  • ZA4972_q_fi-fi.pdf (Questionnaire) 203 KBytes
  • ZA4972_q_fi-se.pdf (Questionnaire) 88 KBytes
  • ZA4972_q_fr.pdf (Questionnaire) 92 KBytes
  • ZA4972_q_gb.pdf (Questionnaire) 87 KBytes
  • ZA4972_q_gr.pdf (Questionnaire) 193 KBytes
  • ZA4972_q_hr.pdf (Questionnaire) 128 KBytes
  • ZA4972_q_hu.pdf (Questionnaire) 147 KBytes
  • ZA4972_q_ie.pdf (Questionnaire) 87 KBytes
  • ZA4972_q_it.pdf (Questionnaire) 90 KBytes
  • ZA4972_q_lt.pdf (Questionnaire) 152 KBytes
  • ZA4972_q_lu-de.pdf (Questionnaire) 94 KBytes
  • ZA4972_q_lu-fr.pdf (Questionnaire) 92 KBytes
  • ZA4972_q_lu-lu.pdf (Questionnaire) 93 KBytes
  • ZA4972_q_lv-lv.pdf (Questionnaire) 162 KBytes
  • ZA4972_q_lv-ru.pdf (Questionnaire) 194 KBytes
  • ZA4972_q_mk-mk.pdf (Questionnaire) 164 KBytes
  • ZA4972_q_mk-sq.pdf (Questionnaire) 76 KBytes
  • ZA4972_q_mt-en.pdf (Questionnaire) 88 KBytes
  • ZA4972_q_mt-mt.pdf (Questionnaire) 152 KBytes
  • ZA4972_q_nl.pdf (Questionnaire) 92 KBytes
  • ZA4972_q_pl.pdf (Questionnaire) 161 KBytes
  • ZA4972_q_pt.pdf (Questionnaire) 91 KBytes
  • ZA4972_q_ro.pdf (Questionnaire) 158 KBytes
  • ZA4972_q_se.pdf (Questionnaire) 88 KBytes
  • ZA4972_q_si.pdf (Questionnaire) 139 KBytes
  • ZA4972_q_sk.pdf (Questionnaire) 152 KBytes
  • ZA4972_q_tr.pdf (Questionnaire) 153 KBytes


  • ZA4972_cdb.pdf (Codebook) 4 MBytes
ZACAT online analysis and search in variable level documentation:
Eurobarometer 71.2: European Employment and Social Policy, Discrimination, Development Aid, and Air Transport Services, May-June 2009
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Bibliographic Citation

Citation Citation European Commission (2012): Eurobarometer 71.2 (May-Jun 2009). TNS OPINION & SOCIAL, Brussels [Producer]. GESIS Data Archive, Cologne. ZA4972 Data file Version 3.0.2,
Study No.ZA4972
TitleEurobarometer 71.2 (May-Jun 2009)
Other Titles
  • European Employment and Social Policy, Discrimination, Development Aid, and Air Transport Services (Subtitle)
Current Version3.0.2, 2012-7-2,
Alternate IDs Alternate IDs
  • doi:10.3886/ICPSR28183.v2, 2010-11-17
Date of Collection25.05.2009 - 17.06.2009
Principal Investigator/ Authoring Entity, Institution
  • Papacostas, Antonis - European Commission, Brussels DG Communication, Public Opinion Analysis Sector


AbstractEconomic crisis. Globalisation. National and European employment and social policies. Discrimination. Development aid. Public transport services. Topics: 1. General life satisfaction; assessment of the present situation and expectations for the next twelve months regarding life in general, the place of residence, the healthcare system and the pension system in the own country, unemployment benefits, cost of living, relations between people of different national and religious backgrounds in the own country, social inequality and poverty, energy costs, housing costs, public administration, economic situation of the own country, the national labour market situation, the personal job situation, and the financial situation of the own household; comparison of these issues with five years ago. 2. Economic crisis: own unemployment or in the social environment due to the economic crisis; feared personal unemployment or in the social environment (partner, colleague, child); expected impact of the crisis on the labour market situation. 3. Globalisation: knowledge of the European Globalisation adjustment Fund to assist victims of globalisation. 4. National and European employment and social policies: knowledge of the European Social Fund (ESF), the European Regional Development Fund (ERDF), the Erasmus Programme, and the ´Lisbon Strategy´; assessment of the proportion of the EU budget used for financing the European Social Fund; frequency of occupational and job change over the life course of the respondent; duration of the current or the last employment; most important skills to find a job; assessment of the safety of the own job in the next few months, and in two years; participation in training courses within the last twelve months; funding of the training; own education to date is sufficient, or further training is needed to keep the job; reasons that prevent from participating in training courses; likelihood to find a new job within six months (scale); kind of job to which the respondent would apply after a layoff; estimation of the amount of compensation by the national unemployment insurance and the welfare system during the first six months after a presumed job loss on the basis of the current income (percentage); easiest way to find a job; assessment of the statements: life-time jobs with the same employer are a thing of the past, more jobs through more flexible work contracts, making job change easier is a helpful asset to find new work, too many people in the country go into retirement too early, improved chances on the labour market through regular training; assessment of the effectiveness of selected measures to support employment promotion (increasing child care facilities, increasing care facilities for persons in need, discouraging early retirement, increasing the difference of income between working and non-working people, promoting mobility, supporting self-employment, conversion of undeclared work into regular jobs, regular training for employees); assessment of the EU´s influence on the employment and social policies as positive or negative: setting minimum standards for working conditions throughout the EU, creation of new jobs and combating unemployment, reducing regional disparities in unemployment, exchanging best practices in employment policies between EU member states, improving access to education and training, promotion of dialogue between employers and trade unions, fight against social exclusion and poverty, promotion of gender equality, combating discrimination, coordination of reforms of national social protection systems; interest in information on the EU´s employment and social policies; image of the actions regarding employment and social affairs taken by the EU. 5. Discrimination: perceived general extent of discrimination at present and five years ago with regard to: ethnic origin, gender, sexual orientation, age, religion, disability; own experience of discrimination as well as recently observed discrimination against other persons according to the above characteristics; adversely affecting characteristics of an applicant in a concurrent application situation: name, address, way of speaking, ethnic origin, gender, sexual orientation, age, disability, religious belief, smoking, physical appearance; acceptance of a person in a high political position with the following characteristics: woman, homosexual, different ethnic origin, aged under 30, different religious belief, disabled, aged over 75 years (scale); attitude towards specific measures to ensure equal opportunity in the field of employment; approval to monitor the workforce composition with respect to the representation of ethnic minorities and the recruitment procedures; sufficient efforts of the own country to fight discrimination; knowledge of the own rights in the case of discrimination; adequate reflection of social diversity in the media regarding the above characteristics; negative impact of the economic crisis on the promotion of equality and diversity; expected increase of discrimination in the labour market in times of economic crisis; sufficient realization of operational measures to increase diversity in the workplace; authority to whom a self-experienced discrimination would be reported firstly: trade union, non-governmental organisation (NGO), tribunal, body for the promotion of equal treatment, lawyer, police; friendship or acquaintance with: Roma, people of different ethnic origin, homosexuals, disabled persons, or persons with different religious affiliation (social proximity); own belonging to a minority; personal affection from physical or mental illness. 6. Development aid: importance to help developing countries; knowledge of the Millennium Development Goals; primary motivations of the rich countries to provide development aid to poor countries; countries or international institutions that should provide development aid firstly; preference for increasing or reducing the EU´s development aid in consideration of the present economic situation; assessment of the major problems of developing countries; assessment of the European contribution to development aid as too large; appropriateness of the media coverage with regard to development aid in poor countries; importance of the European contribution to the global development debate. 7. Public transport services: use of selected public transport services within the last twelve months; awareness of the rights arising from the purchase of a ticket for public transport services; knowledge of the measures to improve the rights of air passengers taken by the European Union; attitude towards selected statements about airlines (information about air passenger’s rights, complaint letters as a useful means to improve services, satisfactory action by the airline in the case of difficulties); satisfaction with the airline regarding punctuality, comfort, information in case of delay or flight cancellations, information in case of loss of baggage, compensation in the event of service failures); preferred service to contact firstly for claiming the own rights in case of a presumed failure or delay of flight; personally experienced problems with an airline; own complaint about this incident to a responsible body; assessment of the dealing with the complaint through the responsible body; satisfaction with the handling of the baggage by the airline; preference for one single national authority that handles problems with delays and cancellations together with luggage problems; assessment that the indication of prices for air transport is unambiguous. Demography: nationality; age; left-right self-placement; family situation; age at end of education; sex; occupation; professional position; type of community; household composition and household size; own a mobile phone and fixed (landline) phone; possession of durable goods (entertainment electronics, Internet connection, possession of a car, a flat / a house have finished paying for or still paying for); financial difficulties during the last year; self-rated social position (scale); internet use (at home, at work, at school); national provenance of respondent and parents (migratory background); religious denomination. Also encoded was: date of interview; beginning of interview; duration of interview; persons present during the interview; respondent cooperation; region; weighting factor; interview language (ONLY in LU, BE, ES, FI, EE, LV, MT, TR AND FM); place of interview; interviewer ID.
Categories Categories
  • Economic Policy, National Economic Situation
  • International Institutions, Relations, Conditions
  • Social Policy
  • Occupation, Profession
  • Society, Culture
  • Patterns of Consumption
  • Employment
  • Equality, inequality and social exclusion
  • Economic systems and development
Old Topics Old Topics
  • 1.5 Employment
  • 13.9 Social exclusion
  • 14 Social welfare policy and systems
  • 15 Transport, travel and mobility
  • 17.6 Economic systems and development


Geographic Coverage
  • Belgium (BE)
  • Denmark (DK)
  • Germany (DE)
  • Greece (GR)
  • Spain (ES)
  • Finland (FI)
  • France (FR)
  • Ireland (IE)
  • Italy (IT)
  • Luxembourg (LU)
  • Netherlands (NL)
  • Austria (AT)
  • Portugal (PT)
  • Sweden (SE)
  • Great Britain (GB-GBN)
  • Northern Ireland (GB-NIR)
  • Cyprus (CY)
  • Czech Republic (CZ)
  • Estonia (EE)
  • Hungary (HU)
  • Latvia (LV)
  • Lithuania (LT)
  • Malta (MT)
  • Poland (PL)
  • Slovakia (SK)
  • Slovenia (SI)
  • Bulgaria (BG)
  • Romania (RO)
  • Turkey (TR)
  • Croatia (HR)
  • North Macedonia (MK)
UniversePopulation of the respective nationalities of the European Union Member States, resident in each of the Member States and aged 15 years and over. In the three candidate countries (Croatia, Turkey and the Former Yugoslav Republic of Macedonia), the survey covers the national population of citizens and the population of citizens of all the European Union Member States that are residents in these countries and have a sufficient command of the national languages to answer the questionnaire.
Sampling Procedure Sampling Procedure
Probability Sample: Proportionate Stratified Multistage Sample
Mode of Collection Mode of Collection
Face-to-face interview CAPI (Computer Assisted Personal Interview) was used in those countries where this technique was available
Data CollectorTNS Dimarso, Brussels, Belgium; TNS BBSS, Sofia, Bulgaria; TNS Aisa, Prague, Czech Republic; TNS GALLUP DK, Copenhagen, Denmark; TNS Infratest, Munich, Germany; Emor, Tallinn, Estonia; TNS MRBI, Dublin, Ireland; TNS ICAP, Athens, Greece; TNS Demoscopia, Madrid, Spain; TNS Sofres, Montrouge, France; TNS Infratest, Milano, Italy; Synovate, Nicosia, Cyprus; TNS Latvia, Riga, Latvia; TNS GALLUP Lithuania, Vilnius, Lithuania; TNS ILReS, Luxembourg, Luxembourg; TNS Hungary, Budapest, Hungary; MISCO, Valletta, Malta; TNS NIPO, Amsterdam, Netherlands; Österreichisches GALLUP, Vienna, Austria; TNS OBOP, Warsaw, Poland; TNS EUROTESTE, Lissabon, Portugal; TNS CSOP, Bucharest, Romania; RM PLUS, Maribor, Slovenia; TNS AISA SK, Bratislava, Slovakia; TNS GALLUP Oy, Espoo, Finland; TNS GALLUP, Stockholm, Sweden; TNS UK, London, United Kingdom; Puls, Zagreb, Croatia; TNS PIAR, Istanbul, Turkey; TNS BRIMA, Skopje, Macedonia; The Gallup Organisation, Brussels (international co-ordination)
Date of Collection
  • 29.05.2009 - 17.06.2009 (Belgium)
  • 25.05.2009 - 17.06.2009 (Denmark)
  • 29.05.2009 - 14.06.2009 (Germany)
  • 29.05.2009 - 14.06.2009 (Greece)
  • 29.05.2009 - 14.06.2009 (Spain)
  • 29.05.2009 - 15.06.2009 (Finland)
  • 29.05.2009 - 15.06.2009 (France)
  • 29.05.2009 - 11.06.2009 (Ireland (Republic))
  • 29.05.2009 - 14.06.2009 (Italy)
  • 25.05.2009 - 17.06.2009 (Luxembourg)
  • 28.05.2009 - 16.06.2009 (Netherlands)
  • 29.05.2009 - 11.06.2009 (Austria)
  • 30.05.2009 - 16.06.2009 (Portugal)
  • 01.06.2009 - 13.06.2009 (Sweden)
  • 29.05.2009 - 14.06.2009 (Great Britain)
  • 29.05.2009 - 15.06.2009 (Northern Ireland)
  • 27.05.2009 - 14.06.2009 (Cyprus (Republic))
  • 29.05.2009 - 14.06.2009 (Czech Republic)
  • 29.05.2009 - 14.06.2009 (Estonia)
  • 30.05.2009 - 13.06.2009 (Hungary)
  • 29.05.2009 - 12.06.2009 (Latvia)
  • 29.05.2009 - 10.06.2009 (Lithuania)
  • 29.05.2009 - 13.06.2009 (Malta)
  • 30.05.2009 - 16.06.2009 (Poland)
  • 29.05.2009 - 17.06.2009 (Slovakia)
  • 28.05.2009 - 12.06.2009 (Slovenia)
  • 29.05.2009 - 08.06.2009 (Bulgaria)
  • 29.05.2009 - 11.06.2009 (Romania)
  • 29.05.2009 - 12.06.2009 (Turkey)
  • 28.05.2009 - 14.06.2009 (Croatia)
  • 29.05.2009 - 03.06.2009 (Macedonia (FYROM))

Errata & Versions

VersionDate, Name, DOI
3.0.2 (current version)2012-7-2 Archive edition update
3.0.12010-11-17 Archive edition
3.0.02010-9-1 Archive edition
2.0.02010-1-8 Pre-release edition - all embargos lifted
Errata in current version
2013-4-8P7_PT REGION I - NUTS 2(V503)Starting with Eurobarometer 62 the NUTS 2 REGIONS for PORTUGAL have changed. In accordance with the official EUROSTAT NUTS 2 version 2003 the region “LISBOA E VALE DO TEJO” is split up and the subregion “Lezíria do Tejo” reinstated to the “Alentejo” Region; “Médio Tejo” and “Oeste” are reinstated to the “Centro” Region. The documentation for NUTS 2 code 3 “Lisboa e Vale do Tejo” is not correct and should read “LISBOA” (NUTS2003-2010: PT17). Regions “CENTRO” and “ALENTEJO” do not change names but regional coverage (NUTS2003-2010: PT16 and PT18). The regions “NORTE” (PT11) and “ALGARVE” (PT15) remain unchanged. Starting with Eurobarometer 62 the autonomous regions AÇORES (PT20) and MADEIRA (PT30) are not covered anymore. This has been confirmed by TNS Opinion & Social as of March 26, 2013.
2013-4-8P7_GR REGION II- NUTS 1 (V529)Starting with Eurobarometer 62 the Northern and Southern Aegean Islands ("Voreio Aigaio" with NUTS2 code GR41 and "Notio Aigaio" with Starting with Eurobarometer 62 the Northern and Southern Aegean Islands ("Voreio Aigaio" with NUTS 2 code GR41 and "Notio Aigaio" with NUTS 2 code GR42) as well as the Ionian Islands ("Ionia Nisia" with NUTS 2 code GR22) are not covered. The documentation for NUTS 1 code 4 is not correct. The data only cover the island of Crete (NUTS 2 code GR43). This has been confirmed by TNS Opinion & Social as of March 26, 2013.
Version changes

Further Remarks

Number of Units: 29768
Number of Variables: 549
Analysis System(s): SPSS, Stata


  • TNS Opinion & Social: Special Eurobarometer 316 / Wave 71.2: European Employment and Social Policy. This survey was requested and coordinated by the Directorate-General Employment, Social Affairs and Equal Opportunities and coordinated by Directorate-General for Communication (“Research and Political Analysis” Unit). Brussels, September 2009.
  • TNS Opinion & Social: Special Eurobarometer 317 / Wave 71.2: Discrimination in the EU in 2009. This survey was requested by Directorate General Employment, Social Affairs and Equal Opportunities and coordinated by Directorate General Communication. Brussels, November 2009.
  • TNS Opinion & Social: Special Eurobarometer 318 / Wave 71.2: Development Aid in times of economic turmoil. This survey was requested by the Directorate-General for Development and coordinated by the Directorate-General for Communication (“Research and Political Analysis” Unit). Brussels, October 2009.
  • TNS Opinion & Social: Special Eurobarometer 319 / Wave 71.2: Air passengers´ rights. This survey was requested by the Directorate-General for Energy and Transport and coordinated by the Directorate-General for Communication (“Research and Political Analysis” Unit). Brussels, December 2009.
Relevant full texts
from SSOAR (automatically assigned)


Research Data Centre
  •  EB - Standard and Special Eurobarometer
    Since the early nineteen seventies the European Commission´s “Standard and Special Eurobarometer” are regularly monitoring the public opinion in the European Union member countries at times. Interviews are conducted face-to-face, in each spring and each autumn, at all times based on new samples with a size 1000 respondents per country. Separate samples are drawn for Northern Ireland and East Germany. After the EU enlargement in 2004, remaining and new Candidate Countries are also regularly included in selected surveys. The Standard Eurobarometer modules ask for attitudes towards European unification, institutions and policies, complemented by measurements for general socio-political orientations, as well as by respondent and household demographics. Intermittently special Eurobarometer modules extensively address topics, such as environment, science and technology, health or family issues, social or ethnic exclusion, quality of life etc. The “European Communities Studies” 1970-1973 can be considered forerunner studies, as well the “Attitudes towards Europe” from 1962.