GESIS - DBK - ZA5559
 

ZA5559: Flash Eurobarometer 321 (European Contract Law in Consumer Transactions)

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Bibliographic Citation

Citation Citation European Commission (2012): Flash Eurobarometer 321 (European Contract Law in Consumer Transactions). The GALLUP Organisation, Brussels. GESIS Data Archive, Cologne. ZA5559 Data file Version 1.0.0, https://doi.org/10.4232/1.11153
Study No.ZA5559
TitleFlash Eurobarometer 321 (European Contract Law in Consumer Transactions)
Current Version1.0.0, 2012-2-17, https://doi.org/10.4232/1.11153
Date of Collection17.01.2011 - 28.01.2011
Principal Investigator/ Authoring Entity, Institution
  • European Commission DG Communication, Public Opinion Analysis Sector

Content

AbstractBusiness attitudes towards cross‐border business‐to-consumer transactions and the usefulness of a European contract law. Topics: self-rated knowledge about consumer protection provisions in contract laws of other EU countries; impact of each of the following obstacles on the company’s decision to sell cross border to consumers from other EU countries: language, need to adapt and comply with different consumer protection rules in foreign contract laws, finding information about foreign contract laws, cultural differences, tax regulations, formal requirements, resolving cross-border conflicts, obtaining legal advice on foreign contract laws, delivery problems, after-sales maintenance abroad; frequency of missed transactions due to the aforementioned obstacles; frequency of refusal to sell to foreign consumers due to differences in consumer protection rules; attitude towards a single European contract law; estimated increase of cross-border transactions due to a single European contract law; number of additional EU countries to sell to in case of the existence of a single European contract law; preferred kind of European contract law: law replacing the national contract laws, alternative law for cross-border transactions, alternative law for domestic and for cross-border transactions. Demography: information about the company: number of employees, company size; direct selling to final consumers; type of business‐to‐consumer transactions; cross-border selling to consumers; total turnover in 2009; kind of sold products and services; sales channels; number of EU countries cross-border transactions are made with. Additionally coded was: interviewer ID; language of the interview; respondent ID; country; date of interview; time of the beginning of the interview; duration of the interview; type of phone line; call history; weighting factor.
Categories Categories
  • International Institutions, Relations, Conditions
  • Branches of Economy, Services and Transport
  • Legal system, Legislation, Law
Topics Topics
  • 6 Law, crime and legal systems
  • 8 Trade, industry and markets

Methodology

Geographic Coverage
  • Belgium (BE)
  • Czech Republic (CZ)
  • Denmark (DK)
  • Germany (DE)
  • Estonia (EE)
  • Greece (GR)
  • Spain (ES)
  • France (FR)
  • Ireland (IE)
  • Italy (IT)
  • Cyprus (CY)
  • Latvia (LV)
  • Lithuania (LT)
  • Luxembourg (LU)
  • Hungary (HU)
  • Malta (MT)
  • Netherlands (NL)
  • Austria (AT)
  • Poland (PL)
  • Portugal (PT)
  • Slovenia (SI)
  • Slovakia (SK)
  • Finland (FI)
  • Sweden (SE)
  • United Kingdom (GB)
  • Bulgaria (BG)
  • Romania (RO)
UniverseAll companies of the European Union that sell directly to final consumers across the EU’s internal borders within the NACE sectors C (Manufacturing), G (Wholesale and retail trade: repair of motor vehicles, motorcycles and personal and household goods), I (Accommodation and food service activities), J (Information and communication), and K (Financial and insurance activities).
Sampling Procedure Sampling Procedure
Probability Sample
Mode of Collection Mode of Collection
Telephone interview
Data CollectorGALLUP EUROPE, Brussels, Belgium; FOCUS AGENCY, Prague, Czech Republic; NORSTAT DENMARK, Copenhagen, Denmark; IFAK, Taunusstein, Germany; SAAR POLL, Tallinn, Estonia; METRON ANALYSIS, Athens, Greece; GALLUP SPAIN, Madrid, Spain; EFFICIENCE3, Reims, France; GALLUP UK, Dublin, Ireland; DEMOSKOPEA, Rome, Italy; CYMAR, Nicosia, Cyprus; LATVIAN FACTS, Riga, Latvia; BALTIC SURVEY, Vilnius, Lithuania; GALLUP EUROPE, Luxembourg, Luxembourg; GALLUP HUNGARY, Budapest, Hungary; MISCO, Valletta, Malta; MSR, Naarden, Netherlands; SPECTRA, Linz, Austria; GALLUP POLAND, Warsaw, Poland; CONSULMARK, Lisbon, Portugal; CATI d.o.o, Ljubljana, Slovenia; FOCUS AGENCY, Bratislava, Slovakia; NORSTAT FINLAND OY, Pori, Finland; NORSTAT SWEDEN, Linköping, Sweden; GALLUP UK, London, United Kingdom; VITOSHA, Sofia, Bulgaria; GALLUP ROMANIA, Bucharest, Romania; The GALLUP Organisation, Brussels / The GALLUP Organisation, Hungary (international co-ordination)
Date of Collection
  • 17.01.2011 - 28.01.2011 (total)
  • 17.01.2011 - 25.01.2011 (Belgium)
  • 17.01.2011 - 25.01.2011 (Czech Republic)
  • 17.01.2011 - 25.01.2011 (Denmark)
  • 17.01.2011 - 25.01.2011 (Germany)
  • 17.01.2011 - 25.01.2011 (Estonia)
  • 17.01.2011 - 25.01.2011 (Greece)
  • 17.01.2011 - 25.01.2011 (Spain)
  • 17.01.2011 - 25.01.2011 (France)
  • 17.01.2011 - 25.01.2011 (Ireland)
  • 17.01.2011 - 25.01.2011 (Italy)
  • 17.01.2011 - 28.01.2011 (Republic of Cyprus)
  • 17.01.2011 - 25.01.2011 (Latvia)
  • 17.01.2011 - 25.01.2011 (Lithuania)
  • 17.01.2011 - 25.01.2011 (Luxembourg)
  • 17.01.2011 - 25.01.2011 (Hungary)
  • 17.01.2011 - 28.01.2011 (Malta)
  • 17.01.2011 - 25.01.2011 (Netherlands)
  • 17.01.2011 - 25.01.2011 (Austria)
  • 17.01.2011 - 25.01.2011 (Poland)
  • 17.01.2011 - 25.01.2011 (Portugal)
  • 17.01.2011 - 25.01.2011 (Slovenia)
  • 17.01.2011 - 25.01.2011 (Slovakia)
  • 17.01.2011 - 25.01.2011 (Finland)
  • 17.01.2011 - 25.01.2011 (Sweden)
  • 17.01.2011 - 25.01.2011 (United Kingdom)
  • 17.01.2011 - 28.01.2011 (Bulgaria)
  • 17.01.2011 - 25.01.2011 (Romania)

Errata & Versions

VersionDate, Name, DOI
1.0.0 (current version)2012-2-17 Archive release https://doi.org/10.4232/1.11153
Errata in current version
none
Version changes

Further Remarks

Number of Units: 6465
Number of Variables: 65
Analysis System(s): SPSS, Stata

Publications

Publications
  • European Commission; The Gallup Organization: European Contract Law in Consumer Transaction Brussels: European Commission 2011 http://ec.europa.eu/public_opinion/flash/fl_321_en.pdf
Relevant full texts
from SSOAR (automatically assigned)

Groups

Research Data Centre
Groups
  •  EB - Flash Eurobarometer
    The Flash Eurobarometer were launched by the European Commission in the late eighties, turning out a Monthly Monitor between in 1994 and 1995. These “small scale” surveys are conducted in all EU member states at times, occasionally reducing or enlarging the scope of countries as a function of specific topics. The typical sample size is 500-1000 respondents per country and interviews are usually conducted by phone in the respective national language. The Flash Eurobarometer include series on special topics (Common Currency, EU Enlargement, Information Society, Entrepreneurship, Innovation) as well as special target group polls, particularly company managers with enterprise related topics.
  • Flash Eurobarometer - Manager samples and enterprise issues